1. Who can use ByrdsEye
You must be 18 or older. You must have the legal capacity to enter a contract, and you must not be barred from using the service under any applicable law. One account per person. You are responsible for everything that happens under your account, including anyone you let use your phone.
We can refuse, suspend, or close any account at any time, with or without notice, if we believe these Terms have been broken or if the account is a safety risk.
2. What ByrdsEye is
ByrdsEye is a marketplace for real-time information about places. One user (the requester) asks what a specific place looks like right now and offers money for the answer. Another user nearby (the executor) goes there, takes a photo in the app, and sends it back. If the answer meets the published standard, the executor is paid.
Every user can act in both roles.
ByrdsEye is not a courier, delivery, errand, security, investigation, or staffing service. We don't buy, carry, or hold anything for anyone. We don't verify the facts in any delivery. We are not a party to the underlying exchange between a requester and an executor beyond operating the platform, holding the funds, and applying the rules in these Terms.
3. What you may ask for
Requests are limited to a fixed list of categories. There is no free-text request title and no general-purpose category. You choose a category and a place; the request title is generated from those two things.
The categories are:
| Category | What it asks |
|---|---|
| Line / wait | The queue and roughly how long |
| How busy | How full the space is |
| Open or closed | Door, hours sign, lights on |
| Parking | Open spots on the block or lot |
| In stock / on menu | The item, or the shelf where it isn't |
| Table available | Open seating, inside or out |
| Conditions | State of a court, field, pool, path, pier |
| Event status | Whether it's started, still going, or ended |
| Still there? | A food truck, pop-up, market stall, or sign |
You may add one optional comment of up to 140 characters to refine the request. It may only add detail about the place.
4. What you may never ask for — places, never people
ByrdsEye exists to describe places. It may never be used to find, watch, follow, or report on a person.
You may not post a request, write a comment, or send a delivery that:
- asks about a specific person — where they are, who they're with, what they're doing, what they look like, or whether they're somewhere;
- identifies a person by name, relationship, description, clothing, vehicle, or license plate;
- targets a private residence, or any place because a particular person is expected to be there;
- targets a K-12 school, playground, daycare, or any place primarily used by children;
- requires trespassing, entering a restricted area, or breaking any law, rule, or posted policy;
- is intended to harass, intimidate, stalk, surveil, or gather evidence about anyone; or
- is an errand, purchase, pickup, or any task other than observing and reporting a place.
This is the most important rule in these Terms. Breaking it is grounds for immediate and permanent removal of every account involved, including the account of an executor who knowingly accepted such a request.
5. Screening and review
Every request is screened automatically before it goes live, and so is every note sent with a delivery.
A request that matches our rules against person-targeting is held — invisible to everyone, including you — until a person at ByrdsEye has reviewed it and either released or rejected it. A held request does not begin its 15-minute countdown until it is released. We also review requests and deliveries on report, on dispute, and on our own initiative, and we may remove any of them at any time.
We will tell you that a request was held or rejected. We will not tell you which words or patterns triggered it. Explaining the test teaches people to route around it.
Screening is not a guarantee that every violating request is caught, and catching one does not make us responsible for the ones we miss. You remain responsible for what you post and for what you deliver.
6. Offers, fees, and payment
The offer. The requester chooses what to pay the executor, between $3.00 and $25.00. Offers are fixed — there is no negotiation, counteroffer, or tipping.
The service fee. ByrdsEye charges the requester a service fee in addition to the offer. The fee is 20% of the offer plus $0.30. The offer, the fee, and the total are all shown before you pay. Example: a $5.00 offer costs $6.30 in total; the executor receives $5.00.
Authorization and capture. When you post a request, your payment method is authorized for the total — the funds are held, not taken. We charge the card only when you approve a delivery. If the request expires unclaimed, is cancelled, or the delivery is rejected, the authorization is released and you are not charged. Depending on your bank, a released hold can take a few business days to disappear from your statement.
Executor payouts. Executors are paid through Stripe, which handles identity verification, payouts, and tax forms. You must complete Stripe onboarding and be approved for payouts before you can be paid for a request. Payout timing is set by Stripe; the first payout typically takes about seven days.
No refunds outside this process. Approved and auto-approved deliveries are final. Fees are not refundable on an approved delivery.
We may change fees or limits. Changes apply to requests posted after the change, never retroactively.
7. Claiming and the delivery window
Requests expire 15 minutes after they go live if nobody claims them.
Claiming is first-tap-wins and immediate. Once you claim a request you have 10 minutes to deliver. If you don't, the request returns to the feed for someone else and your rating may be affected.
A requester may cancel their own request while it is still open or held for review. Once it has been claimed, it cannot be cancelled — somebody is already walking there.
You may not claim your own request. You may not deliver on a request about a place where you work — a person with a stake in the answer is not a neutral observer.
If you can't complete it, say so in the app. There are four honest outcomes: the place is closed, you can't see what was asked, it isn't safe or allowed, or something came up. None of them costs you money or your rating. The request is either refunded or returned to the feed. Use this path instead of guessing.
8. Delivering
Every photo must be taken inside the ByrdsEye app. Camera-roll uploads, screenshots, saved images, other people's photos, and anything generated or edited are not accepted. A photo carries the time and location it was taken, and that is the whole basis of trust on this platform. Submitting a photo you did not take at the place, at that moment, is fraud and will end your account.
Photograph the place, not the people in it. Frame the subject the category asks for. Don't photograph faces deliberately, don't photograph children, don't photograph through windows into homes, and don't enter anywhere you aren't allowed to be.
You may add a short written note with your delivery. The note is subject to the same rules as everything else in Section 4, it is screened automatically, and one that breaks those rules can be removed before the requester ever sees it.
9. Approval, rejection, and disputes
The standard is set by the category, not by the requester. Each category has a published description of what a good delivery shows. It is the same for everyone and visible before anyone claims. The 140-character comment can refine that standard but cannot replace it. Claiming a request means accepting that standard.
Approval. The requester has 30 minutes after delivery to approve or reject. If they do nothing, the delivery is automatically approved and the executor is paid.
Rejection. A requester may only reject by selecting which published criterion the delivery failed. They cannot invent a new requirement after the fact. A rejected delivery is reviewed by us.
Ties go to the executor. Where the evidence is genuinely mixed, we decide for the executor, who made the trip. We track rejection patterns by account, and repeatedly rejecting good deliveries to get free answers is grounds for removal.
Outcomes are binary. A delivery either meets the standard — executor paid, requester charged — or it doesn't — requester refunded, executor paid nothing. There are no partial payments.
Our decision on a disputed delivery is final as far as the platform is concerned.
10. Photos and what happens to them
You keep ownership of the photos you take. By delivering one, you grant ByrdsEye a worldwide, non-exclusive, royalty-free licence to store, process, display, and transmit it in order to run the service — delivering it to the requester, resolving disputes, enforcing these Terms, and meeting legal obligations.
The requester gets to view the delivery for their own personal use. They do not own it and may not publish, sell, or redistribute it.
Delivered photos are deleted from our storage 24 hours after they are taken, except where the request is disputed, held, reported, or flagged — in which case it is kept as evidence until the matter is resolved. The record that a delivery happened remains in your history.
We block screenshots and screen recording on the delivery screen. This is because other people are in these photos and didn't agree to be. Don't work around it, and don't photograph the screen with another device.
11. Ratings and conduct
Requesters and executors rate each other after a completed request. Ratings must reflect the actual experience. Don't threaten a bad rating to get something, and don't trade ratings with anyone.
You also agree not to:
- create multiple accounts, or an account after being removed;
- use bots, scrapers, or automated access;
- interfere with the app, its security, its review systems, or anyone else's use of it;
- post anything unlawful, hateful, harassing, or sexual;
- impersonate anyone; or
- move a transaction off ByrdsEye. We deliberately never share contact details between users. Soliciting a user to pay or be paid outside the app ends both accounts.
12. Reporting and enforcement
Every request, delivery, and user can be reported from inside the app. You can also block another user, which prevents them from interacting with you.
We review reports and act on them. Depending on what we find, we may remove content, refund or withhold payment, suspend an account, or permanently remove a user. For a violation of Section 4, both parties are removed permanently, no payment is made to the executor, no refund is made to the requester, and ByrdsEye keeps none of the money — we will not profit from a request that targeted a person. We may report the matter to law enforcement and will preserve the evidence to do so.
We may also ban by payment method and device, not only by account.
13. You are responsible for your own safety
Executors decide for themselves whether a trip is safe and whether a place is one they can lawfully be in. Never enter private property, ignore a posted rule, argue with staff, or put yourself in a risky situation for a request. Use the "can't complete" path — it costs you nothing.
ByrdsEye does not supervise, direct, or control how, when, or where an executor travels, what route they take, or what they do while there.
14. Executors are independent contractors
Executors use ByrdsEye as independent contractors, not employees, agents, partners, or joint venturers of ByrdsEye.
Executors choose whether to open the app, which requests to claim, whether to claim any at all, when to stop, and how to get where they're going. They use their own phone, their own transportation, and their own judgment. They are free to work for anyone else at any time, including competing services, and to do so while using ByrdsEye. ByrdsEye sets the standard for what counts as a completed delivery and the terms of payment; it does not set schedules, assign work, require availability, or supervise performance.
As an independent contractor you are responsible for your own taxes, including self-employment tax. ByrdsEye does not withhold taxes. Stripe issues tax forms where required by law.
15. No warranty about accuracy
Information on ByrdsEye describes a moment that has already passed. A line moves. A parking spot is taken. A place closes early. An executor can be mistaken.
ByrdsEye does not verify, endorse, or guarantee the accuracy, completeness, or timeliness of anything an executor reports. Do not rely on ByrdsEye for anything where being wrong matters — medical, legal, financial, emergency, or safety decisions.
The service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't promise the app will be uninterrupted, error-free, or secure.
16. Limitation of liability
To the fullest extent permitted by law:
- ByrdsEye is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or lost opportunity, arising from your use of the service.
- ByrdsEye is not liable for the conduct of any user, on or off the platform, including anything that happens during a trip to a place.
- Our total liability to you for any claim is limited to the greater of (a) the total fees you paid to ByrdsEye in the three months before the claim, or (b) $100.
Some jurisdictions don't allow these limits, in which case they apply to the maximum extent allowed.
17. Indemnity
You agree to indemnify and hold harmless Dox Technologies LLC and its members and contractors from any claim, loss, liability, or expense (including reasonable legal fees) arising out of your use of ByrdsEye, your content, your violation of these Terms or of any law, or your violation of anyone else's rights — including the rights of people who appear in a photo you captured.
18. Suspension, termination, and deletion
You may stop using ByrdsEye at any time and may delete your account in the app. Some records are retained after deletion where we're required to keep them — payment and tax records in particular — and anonymised records of completed requests remain so the other party's history stays intact.
We may suspend or terminate your access at any time for a violation of these Terms, for a safety or fraud concern, or if we stop operating the service. Sections 10, 15, 16, 17, and 19 survive termination.
19. Governing law and disputes with us
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules.
Before filing anything, contact us at support@byrdseye.io and give us 30 days to resolve it. Most things get fixed this way.
Any dispute that isn't resolved that way will be brought exclusively in the state or federal courts located in Hudson County, New Jersey, and you consent to their jurisdiction.
20. Changes to these Terms
We may update these Terms. Every version carries a version number and an effective date, shown at the top of this page.
The version in force when something happened is the version that governs it. A later version does not apply retroactively.
If a change is material, we'll notify you in the app or by email before it takes effect, and ask you to accept the new version. We keep every superseded version; email support@byrdseye.io if you need a copy of the one you agreed to.
21. Everything else
These Terms and the Privacy Policy are the entire agreement between you and ByrdsEye. If a provision is found unenforceable, the rest stays in force. Our not enforcing a provision isn't a waiver of it. You may not assign these Terms; we may, in connection with a merger, acquisition, or sale of assets.
22. Contact
Dox Technologies LLC 971 US Highway 202N #6143 Branchburg, New Jersey 08876 support@byrdseye.io